Industry: Non-Profit / Charity
2 Results
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California, United States (remote)
3 days ago
Wisconsin, United States (remote)
23 days ago
California, United States
3 days ago
Job Type
Job Duration
$80,800.00 - $105,100.00
Non-Profit / Charity
Min Experience
7-10 Years
Min Education
Required Travel
Salary - Type
Yearly Salary
Job Function



The Benefits Manager is responsible for the design, implementation, and management of Internews US benefits programs including health and wellness, retirement, and leaves of absence. The Benefits Manager will identify needs and influence long-term planning and strategic changes to a portfolio of employee insurances, policies, and programs impacted by a NICRA-established fringe rate and budget. This role reports to the Senior Director of People & Culture and manages a Benefits Analyst, and the relationship with Internews brokers and benefits vendors. The Benefits Manager will ensure Internews' market and industry competitiveness, legal compliance, and cost-effectiveness related to their area. 


Internews has US headquarters offices in Washington, DC, and Arcata, CA which support a hybrid workforce with staff working fully remotely, fully in-office, or partially remote. This is a remote-based role, and candidates in the Arcata, CA or Washington, DC area who would prefer a hybrid or fully in-office position should feel free to express this preference during the hiring process. 

Applications will be reviewed on a rolling basis, so candidates are encouraged to apply soon. 


We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, and people of multiple races, nationalities, ages, sexual orientations, and socioeconomic backgrounds. We are an EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities, and national origins to apply, and welcome those with alternative backgrounds and experiences. 

DAY-TO-DAY TASKS will include: 

Benefits Program Management

  • Manages the creation and implementation of a multi-layered benefits philosophy and program through the engagement of key stakeholders, ensuring organizational goals are met.
  • Identifies best practices and benchmarks, and develops recommendations for modifications, to align to People & Culture strategy, business goals such as recruitment and retention, market competitiveness, and NICRA-based fringe budget limitations. 
  • Plans and manages the administration of all HQ and limited Country Office employee benefits plans including annual renewal cycles, open enrollment, continued communication and education year-round, and mid-year vendor census and exposure updates. 
  • Partners with retirement plan administrator and fiduciary committee to manage the company retirement plans, including acting as administrative support for the fiduciary committee.
  • Fosters cross-departmental partnerships and facilitates benefits-related workflow across the globe with those in a wide range of cultural environments and time zones. This includes identifying opportunities for alignment between Internews US and partner organizations Internews Europe and Internews International, and in some cases Country Offices. 

Internal and External Benefits Compliance

  • Monitors the US multi-state benefit-related legal environment for updates that impact policy, budget, and organizational culture and makes timely recommendations for changes, including cost impact analysis and policy drafting. 
  • Responsible for annual reporting and notice requirements including but not limited to ACA, Medicare, Non-Discrimination testing, internal and external plan audits including the annual 401k audit, wrap document updates, intranet documentation, etc. 
  • Manages the NICRA based fringe budget by ensuring the accuracy of actuals coded, and analysis of the annual projected fringe rate throughout the year.
  • Collaborates with vendors and external partners and consultants, ensuring contract fulfillment and compliance with US benefits-related legal requirements. 
  • In partnership with the Enterprise Risk team, facilitates duty of care coverage and an internal travel tracker process, ensuring that high risk zone travelers meet the benefits requirements for such travel. Provides verifications of coverage as needed for business traveler visa purposes.
  • Evaluates special requests, taking into consideration all aspects of an employee's profile including benefits, compensation, and status designations related to changes including but not limited to personal relocations, workspace designation, and qualifying life events. 
  • Ensures that benefits team standard operating procedures and employee-facing materials are complete and updated regularly, and are being followed by those responsible for completed related tasks. 

Supervision of a Benefits Analyst

  • Manages recurring benefits team tasks, and special projects, to ensure timely delivery and/or response, and reporting back to the appropriate stakeholders on the status.
  • Coaches and guides the Benefits Analyst in escalated or complex employee benefit, leave, and relocation-related matters, and provides feedback on communications and inter-departmental interactions, facilitating professional growth. 
  • Audits internal and external database systems for accuracy in data entry and enrollments. Reviews, reconciles, and approves all periodic and monthly benefit vendor invoices, credits, and checks submitted by the Benefits Analyst. 


  • Adheres to privacy in confidential communication associated with workplace issues, records, and company information, including compliance and promotion of laws, and company policies and procedures relating to Personal Identifiable Information. 
  • Communicates actively with Accounting, Finance, Enterprise Risk, Operations, People & Culture, and other departments to review cross-departmental impacts and reconcile data sharing. 
  • Manages data in accordance with the company's record retention policies and procedures and state and federal laws and regulations. 
  • Proactively updates and develops new benefits policies, guidance, templates, and forms as needed, develops relevant communications with staff, and advises on complex employee and supervisor questions. 
  • Stays abreast of all relevant legal and compliance issues and makes recommendations about changes that would impact benefit and leave programs or policies. 
  • Coordinates with the Enterprise Risk team on routine and ad hoc processes related to benefits, business travel, relocations, or evacuations. 
  • In all duties, uphold Internews' Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice



  • A University degree in Human Resources or a related field OR equivalent lived/professional experience. 
  • A minimum of 7 years of relevant prior work in human resources with an emphasis on Benefits and Leave management including negotiation of benefit vendor contracts and multi-state leave compliance. 
  • Sound knowledge of the regulatory and legislative impacts to Benefits and Leave programs with an emphasis on equity, including producing metrics, managing budgets, making recommendations, and negotiating contracts with vendors, brokers, and consultants. 
  • Technical proficiency, including familiarity with Microsoft Office and HRIS software and a willingness and ability to learn new skills and adjust to new circumstances. 
  • Strong written and oral communication skills in a multicultural and remote work environment including creation of effective education materials, instructional communications, interpersonal diplomacy and relationship building at all levels, and internal and external negotiation.
  • Prior experience with budgets, reports, staff communications, and trainings. 
  • Superior analytical skills.
  • Excellent time management and organizational skills; ability to effectively manage a dynamic workload and shifting priorities.
  • Proven ability to work both independently and collaboratively; demonstrated leadership skills.
  • Flexibility to accommodate periodic workload and work hours shifts.
  • Ability and willingness to carry a corporate cell phone and connect online from home to respond to work needs evenings/weekends to respond to emergencies or meet with key stakeholders in a wide range of global time zones. 
  • Ability and willingness to travel domestically and internationally as needed, sometimes to challenging environments. 


Note: Candidates who do not have these preferred qualifications, but who are interested and willing to learn, are encouraged to apply. 

  • Certified Employee Benefits Specialist (CEBS) certification, SHRM-SCP, SPHR or equivalent. 
  • Prior experience working for an international nonprofit or in the international development sector. 
  • Prior project management experience. 
  • Prior experience developing and managing complex international benefits programs. 
  • Prior experience in building and maintaining HRIS systems and workflows.

This position is being offered and hired by Internews Network. Benefits will be consistent with Internews Network's offerings and will be reviewed during the hiring process. Additional information can be found on our Benefits page. 

Internews is an EEO/AAP/OFCCP employer. Every qualified applicant will be considered for employment. Internews does not discriminate based on race, gender, gender identity or orientation, genetic information, age, national origin, marital status, disability status, political ideology, military or protected veteran status, or any other characteristics protected by applicable law. 

Job ID: 73068812

Please refer to the company's website or job descriptions to learn more about them.

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